Refund policy
Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at menstatic1@gmail.com. Please note that returns will need to be sent to the following address: H 449 Vikas Puri, New Delhi 110018. Contact number : +91 92203 46646
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Once the product is received and accepted, we will send you a replacement product. You need to include your contact details on a paper in your return order. Items sent back to us without first requesting a return will not be accepted.
Shipping charges will be borne by the client.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way is to contact us. As soon as the product reaches us back, we’ll send a replacement item. No need to place another order—we’ll take care of all the replacement headaches.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@menstatic.com .